Richman88 Privacy Policy — Malaysia User Data Protection
This Privacy Policy explains how richman88 collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully before using our platform.
1. Information We Collect
Richman88 collects several categories of information from users during the registration process, platform use, and financial transactions. This is necessary to deliver services that are secure, accurate, and suited to the needs of users in Malaysia.
Account Information
During registration, we collect your full name, date of birth, email address, phone number, and chosen username. This information is used to verify your identity, manage your account, and ensure that only eligible individuals (aged 18 and above) access the platform.
Device & Browser Information
We automatically log technical information whenever you access richman88, including device type, operating system, browser version, IP address, time zone, and screen resolution. This information helps us detect suspicious activity and optimise how the platform displays on your device.
Local Payment Information
To process deposits and withdrawals in MYR (RM), we collect the Malaysian bank account details you register with us, including bank name, account number, and account holder name. This information is used exclusively to process your requested transactions and is not retained in our systems any longer than necessary.
Usage Data & Platform Activity
We record betting history, game results, access times, pages visited, and actions taken within your account. This data is used to maintain accurate account records, resolve disputes, and improve the quality of richman88's services.
2. How We Use Your Information
All information collected by richman88 is used solely for the purposes stated in this policy. We do not sell, rent, or use user data for any commercial purpose unrelated to the provision of platform services.
- Account management: Verifying user identity, processing registrations, and managing account profiles.
- Transaction processing: Processing deposits and withdrawals in MYR via approved local payment methods.
- Platform security: Detecting and preventing fraud, unauthorised access, hacking, and activities that violate our terms of use.
- Customer support: Responding to enquiries, resolving technical issues, and addressing user complaints in Bahasa Melayu.
- Legal compliance: Meeting legal obligations related to anti-money laundering and applicable identity verification requirements.
- Platform improvements: Analysing usage patterns to improve the platform's interface, speed, and functionality.
3. Cookies & Tracking
Richman88 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
- Session cookies: Required to keep you logged in during an active session. These cookies are automatically deleted when you close your browser.
- Preference cookies: Saving preferences such as display language and layout settings for future sessions.
- Security cookies: Used to detect suspicious login attempts and protect your account from unauthorised access.
- Analytics cookies: Collecting anonymised usage data to help us understand how users interact with the platform and to drive continuous improvements.
You can manage cookie settings through your browser, but disabling certain cookies may affect platform functionality such as maintaining your login session.
4. Data Storage, Security & Sharing
Data Storage & Security
All richman88 user data is stored on SSL-encrypted servers. Access to personal data is restricted to staff who require it to carry out their duties. We apply both technical and procedural security measures to protect data against unauthorised access, disclosure, alteration, or destruction.
Active account data is retained for as long as your account remains active. If an account is closed at your request, data will be kept for the period required by law or internal audit obligations before being permanently deleted.
Third-Party Sharing
Richman88 does not sell or rent users' personal data to third parties. We only share information in the following circumstances:
- Payment service providers: Transaction details are shared with banks or FPX/DuitNow providers solely to process the deposits and withdrawals you request.
- Legal compliance: We will disclose information to the relevant authorities when required by law, court order, or official investigation.
- Platform protection: Relevant information may be shared with cybersecurity service providers who assist us in detecting and preventing fraud, subject to strict confidentiality agreements.
5. User Rights & How to Contact Us
Right to Access, Correction & Deletion
As a richman88 user, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you. Such requests can be submitted through our customer support team.
- Right to Rectification: If any of your information is inaccurate or out of date, you may request a correction via your account settings or by contacting customer support.
- Right to Erasure: You may request deletion of your personal data upon account closure, subject to any applicable legal retention requirements.
- Right to Object: You have the right to object to the processing of your data for specific purposes where legitimate grounds exist.
Privacy Policy Changes
Richman88 reserves the right to update this Privacy Policy at any time. Changes take effect immediately upon publication on this website. We encourage users to review this page periodically. Continued use of the platform after any changes are published constitutes your acceptance of the updated policy.
Contact Our Team
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to report a privacy concern, please contact the richman88 support team via:
Email: [email protected]
Re-publication date: 2026. We aim to respond to all privacy-related enquiries within 5 business days.
Have Questions About Your Data?
Contact the richman88 support team or visit our FAQ section for more information on how we safeguard your privacy.